Tuesday, March 10, 2009

What a difference a day makes!

I was so fed up yesterday. The hospital here said I needed someone in St Louis to request Matthew's file. Dr. Dobbs' office said I needed the file and that applications desk needed to request it. The applications desk said his file was not required so they were not going to request it.

So, I tried again here in town. I lucked out and spoke with Holly, who, bless her heart, said if I had all of the required information, she would email select information onwards for me. I asked for the results for Matthew's nerve conduction test and MRI to be sent as well as his complete history from his surgery last January to date. She said it would be sent off today.

So a huge thank you out to Holly who made my day!

What a difference a day can make.


Sweetest Girl in the World said...

Oh good!! That's one less thing to worry about!!

I'm happy you spoke with someone so helpful... Thank Goodness for Holly!!!

Sue said...

Wow -- what great news! Red tape can be SO horrible when it comes to this kind of thing. Way to persevere!

Cool story about your mom (the one you wrote on my blog) -- it truly is amazing how different perspectives can be! Thanks for letting me off the hook with that one. :)

Jenn M said...

That's good. Great to see things coming together!

Sara said...

YAY for Holly! That is great news.

TMI Tara said...

Hooray for Holly and the difference a day can make. This change of heart happens to me often!!!